Jonathan Case

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  • Stripe Payment Issues?

    Thanks for checking out our helpdesk article related to Stripe Payment Systems. If you're having issues with submitting payment, please reach out to Stripe Support, or to support@z3ncasetestinstanc...

  • Physical Locations? Not Quite...

    As of yet, ZenShop is still operating exclusively out of our Shopify page. We're excited to continue growing and hope to find our way into a brick and mortar retail location soon. Until then, pleas...

  • Return Policy

    Returns can be submitted with 30 days sale. All orders are shipped with a printed return label if there is a need to submit a return. If you are beyond the 30 day window, you can email our support ...

  • Sourcing the best disappointment in the world

    Yes, yes, yes -- we source disappointment... And I'm sure like everyone else you're wondering how -- Well it's easy! We reach out to every software professional working with ServiceNow and ask them...

  • Product Inspiration

    For the past two decades there's been an evolution in the modern techie. Leap forward to today, and we now see everyone wearing the same stuff designed by the same people. We're just trying to do i...

  • Origins

    ZenShop was founded in 2023 with the hopes that it'd provide clothing & fashion materials to striving, and starving, techies. 

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...